Orders and Shipping

How do I track my order?

Once your order is shipped, you will receive a tracking link via email or WhatsApp. If you haven't received a tracking update within 3 business days of ordering, please contact us.

How long does delivery take?

Standard delivery takes 4-7 business days across India. Delivery timelines may vary slightly for remote pin codes.

Do you ship pan India?

Yes, we ship to all serviceable pin codes across India.

Can I change my delivery address after placing an order?

Address changes can only be made before the order is dispatched. Please contact us immediately via WhatsApp or email if you need to update your delivery address.

Returns and Exchanges

Return Policy

We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with all tags intact. Items not eligible for return include innerwear, beauty and wellness products, and items purchased during a sale or with a discount code (unless defective).

Exchange Policy

Exchanges are accepted within 7 days of delivery for size or colour issues, subject to stock availability. Contact us with your order number and exchange details to get started.

How do I initiate a return or exchange?

• Contact us via WhatsApp or email with your order number.
• Share photos of the product if it is defective or incorrect.
• Our team will guide you through the pickup or self-ship process.

Refund Policy

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method. For COD orders, refunds are processed via bank transfer.

Cancellation Policy

Orders can be cancelled within 12 hours of placement, provided they have not been dispatched. To cancel, contact us immediately via WhatsApp or email with your order number. Once dispatched, cancellation is not possible — you may initiate a return after delivery instead.

Payments and Order Issues

What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) on eligible orders.

My payment failed but money was deducted. What should I do?

Any deducted amount is automatically refunded by your bank or payment provider within 5-7 business days. If not refunded within this period, please contact us with your transaction details.

I received a wrong or damaged product. What do I do?

Please contact us within 48 hours of delivery with your order number and clear photos of the item. We will arrange a replacement or full refund at no extra cost.

Product Questions

How do I choose the right size?

Please refer to the size chart on each product page. Our clothing follows standard Indian sizing (S, M, L, XL). If you are between sizes, we recommend sizing up for a comfortable fit.

Are product images accurate?

We make every effort to display colours accurately. However, colours may appear slightly different on various screens. If you have questions about a specific product, please reach out before ordering.

Is the product I want back in stock?

Message us on WhatsApp with the product name and we will update you on restocking.

Frequently Asked Questions